Last updated: May 8, 2026
1. Introduction
Nousara ("we", "us", or "our") is committed to protecting the privacy and security of your personal data. This policy explains how we collect, use, and safeguard data in compliance with the UK General Data Protection Regulation (UK GDPR).
2. Data We Collect
We collect and process the following categories of personal data:
- Tutor Data: Name, email address, professional title, and contact details.
- Student Data: Name, age, and year group (provided by the tutor).
- Session Data: Audio recordings of tutoring sessions and the resulting text transcripts.
- Contact Data: Parent and teacher email addresses for report sharing.
3. How We Use Data
We use your data for the following purposes:
- AI Analysis: Transcribing audio and generating educational insights using AI.
- Report Generation: Creating personalized progress reports for students.
- Communication: Sending reports to authorized parents or teachers via email.
- Service Improvement: Maintaining and improving the Nousara platform.
4. Third-Party Processors
To provide our services, we use the following secure third-party processors:
- Supabase: For secure database storage and authentication.
- Deepgram: For high-accuracy audio transcription. Audio recordings are deleted immediately after transcription is complete.
- Anthropic: For analyzing transcripts to generate educational insights via the Claude API.
- Resend: For reliably delivering session reports via email.
5. Data Retention
Audio recordings are ephemeral and are deleted by our processing partner (Deepgram) as soon as the transcript is generated. Transcripts and reports are stored securely in Supabase for as long as the tutor maintains an active account or until they explicitly delete the data.
6. Your Rights (UK GDPR)
Under the UK GDPR, you have the following rights regarding your personal data:
- Right to Access: Request a copy of the data we hold about you.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure: Request deletion of your data.
- Right to Data Portability: Request transfer of your data to another service.
7. Security
All data is encrypted at rest and in transit. We use industry-standard security practices provided by Supabase to ensure your information remains confidential and protected.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:[YOUR EMAIL]